Pick your profile: the answers are sorted by offer.
Because we're organised for it, not because we do less. Our team is fully dedicated to what drives your revenue and your reviews: messages, prices, listings, reviews and cleaning follow-up, with proven procedures and its own tools. The ground stays with your cleaning team, whom you already pay. It costs less and performs better, so your profits go up and you get your time back.
Every step of a stay follows a procedure. Your guests get their instructions before they arrive, your cleaning team gets its job after every check-out and finishes it with photos, and we check before the next arrival. Most of what makes a good stay happens remotely: a quick reply, clear instructions, a home that's ready.
A real technical emergency is rare in a year. When one happens, we reassure the guest, alert you or your local contact straight away with everything they need to know, and follow the repair until the guest is settled.
We do. Your team gets the time and the property's checklist after every check-out, and finishes every clean with photos. A miss shows up before the guest arrives, and we let you know. If your team doesn't keep up, we help you replace it; if you don't have one yet, we help you find one.
Your guests let themselves in, with a key box or a smart lock: it's the arrival most of them prefer today. We send them the code and the instructions at the right time. For a large house where a welcome is reassuring, we coordinate your field team to take care of it.
No. You add us as a co-host on your accounts: your listings, your reviews, your history and your payouts stay in your name. Nothing to rebuild, no downtime.
We file the claim with Airbnb or Booking, with the cleaning photos as evidence, and follow it up until the platform answers.
No, our Co-Host offer has no commitment. You'll stay because you love it, not because you have to.
If you're starting from scratch, you connect your platforms and you're live in under an hour. Coming from another tool (Hospitable, Smoobu, Beds24, Lodgify, Hostaway…)? Our team walks you through it from A to Z, typically in a few minutes to a few hours depending on portfolio size, and migration is free. We import your listings, calendars, prices, photos and booking history before go-live. Zero downtime, zero lost reservations.
Listings, rates, photos, calendars, automations, taxes and booking history (past and upcoming). Our migration team handles the full switchover with you end to end, typically in a few minutes to a few hours depending on portfolio size, so the transition window stays as short as it can be. Zero lost reservations, and migration is free.
Yes, ZenHost comes with a full channel manager. You connect Airbnb, Booking.com, Vrbo, Abritel and Agoda yourself from ZenHost, Airbnb and Booking.com through their official APIs, so you don't need any other tools. More than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. You drop your old channel manager and the duplicate subscription with it.
Zenny replies to common guest questions (check-in, wifi, equipment, recommendations) in the guest's language, in your tone. You stay in control: define the topics Zenny can answer, set a confidence threshold, or switch on "manual approval" to review every reply before it goes out. Sensitive conversations (refunds, complaints, issues that need a human) are always escalated to you.
In your tone and in the guest's language, with the warmth your business calls for, no robotic templates. Everything is under your name: Zenny never signs as an AI. You stay in control of the triggers, the confidence threshold and the topics Zenny may handle, and sensitive conversations (refunds, complaints, late-night issues) are escalated to you instantly.
Platforms: Airbnb, Booking.com, Vrbo, Abritel and Agoda are natively integrated, Airbnb and Booking.com through their official APIs, and more than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. Pricing: compatible pricing engines, such as PriceLabs. Payments: Stripe. Smart locks: Nuki and TTLock. A public API and webhooks for the rest of your tools.
Yes. Unlimited team members, with fully customizable roles and per-feature permissions. You create your own roles (check-in, cleaning, accountant, external manager…) and decide exactly what each one can access: calendar, messaging, payments, invoices, analytics, settings. Concretely: cleaners only see the tasks assigned to them (no guest data, no financials); your accountant gets read-only access to invoices and payouts; an external manager can run a sub-portfolio without seeing the other clients.
Yes, ZenHost ships as a native app on iOS and Android, available on the App Store and Google Play. You manage messages, tasks and calendars on the go, with push notifications for what matters.
Yes. It all starts with the demo: we look at your properties together and show you the software on your business. Then your first subscription starts with a 14-day free trial, and the money-back guarantee covers the 30 days after you sign up.
You can ask for a refund of your first subscription within 30 days of signing up to ZenHost, simply by asking. We respond quickly. Access to the service ends once the refund is made: export your data first.
It's a monthly subscription, or yearly with 2 months free, based on your number of properties, with no commission on your bookings. The Pricing page estimates your price from your number of properties, and the price you're given is the price you pay.
The subscription renews for successive periods of the same length, monthly or annual. To stop it, tell us in writing at least 30 days before it ends: it then ends at that date, with no refund of the period already started. You can export your data before you cancel. If you need help with the export, the team is there.
Offer
For property managers who want to grow without hiring, and real estate agencies looking for a simple way into short-term rentals.
Covering evenings, weekends and holidays takes at least two people, or your own evenings. Our team covers it all, 7 days a week, for a cost that follows your business. You keep your time for what makes your company: your owners and your field work.
Before we start, we go through each property's instructions with you, your rules and the way you talk to guests. They live in the software, where the team finds them with every message, and you can change them whenever you like.
Not unless you tell them. Our team replies to your guests and sends your owners their statements under your name: they only see your brand.
Our team, 7 days a week. A guest who writes on a Sunday evening gets a reply within minutes, signed by your company.
The field work stays with your teams: it's your trade, and what your owners expect from you. They get their jobs and every visit is checked by photo. An emergency on site, a lost key or a leak, is passed on to you straight away, with everything you need to know.
The Back-Office offer has no commitment. Your owners, your contracts and your Airbnb and Booking accounts stay yours: the day you stop, you remove our access and nothing changes hands.
Offer
For property managers and real estate agencies who'd rather run everything themselves.
If you're starting from scratch, you connect your platforms and you're live in under an hour. Coming from another tool (Hospitable, Smoobu, Beds24, Lodgify, Hostaway…)? Our team walks you through it from A to Z, typically in a few minutes to a few hours depending on portfolio size, and migration is free. We import your listings, calendars, prices, photos and booking history before go-live. Zero downtime, zero lost reservations.
Listings, rates, photos, calendars, automations, taxes and booking history (past and upcoming). Our migration team handles the full switchover with you end to end, typically in a few minutes to a few hours depending on portfolio size, so the transition window stays as short as it can be. Zero lost reservations, and migration is free.
Zenny replies to common guest questions (check-in, wifi, equipment, recommendations) in the guest's language, in your tone. You stay in control: define the topics Zenny can answer, set a confidence threshold, or switch on "manual approval" to review every reply before it goes out. Sensitive conversations (refunds, complaints, issues that need a human) are always escalated to you.
Yes. Unlimited team members, with fully customizable roles and per-feature permissions. You create your own roles (check-in, cleaning, accountant, external manager…) and decide exactly what each one can access: calendar, messaging, payments, invoices, analytics, settings. Concretely: cleaners only see the tasks assigned to them (no guest data, no financials); your accountant gets read-only access to invoices and payouts; an external manager can run a sub-portfolio without seeing the other clients.
Yes. Multi-portfolio support is built in for property managers and agencies. Each owner gets their own scope (separate calendars, invoices, payouts and reporting) while you keep an overview of your whole business. Each owner can also have their own portal, with a personal login that shows only their properties, bookings and payouts. Roles and permissions ensure your team only sees the right scope per client. White-label (your brand on the booking site, the guest emails and the invoices) can be built into your proposal.
Platforms: Airbnb, Booking.com, Vrbo, Abritel and Agoda are natively integrated, Airbnb and Booking.com through their official APIs, and more than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. Pricing: compatible pricing engines, such as PriceLabs. Payments: Stripe. Smart locks: Nuki and TTLock. A public API and webhooks for the rest of your tools.
Your price depends on your number of properties and your needs: as your portfolio grows, we adjust your price with you. If your business needs contractual security commitments, audit trails or integrations outside our standard set, bring them up during the demo so we build them into your proposal.
Yes. It all starts with the demo: we look at your properties together and show you the software on your business. Then your first subscription starts with a 14-day free trial, and the money-back guarantee covers the 30 days after you sign up.
You can ask for a refund of your first subscription within 30 days of signing up to ZenHost, simply by asking. We respond quickly. Access to the service ends once the refund is made: export your data first.
It's a monthly subscription, or yearly with 2 months free, based on your number of properties, with no commission on your bookings. The Pricing page estimates your price from your number of properties, and the price you're given is the price you pay.
The subscription renews for successive periods of the same length, monthly or annual. To stop it, tell us in writing at least 30 days before it ends: it then ends at that date, with no refund of the period already started. You can export your data before you cancel. If you need help with the export, the team is there.
Whatever the offer: the price, your data, GDPR, support.
It depends on what you want to keep. You rent out your properties: with the Co-Host offer, our team does everything that can be done remotely; with the AI Co-Host offer, you run things yourself with our software. You're a property manager or a real estate agency: with the Back-Office offer, our team becomes your back office, under your name; with the AI Back-Office offer, your team runs our software. Not sure? That's what the call is for.
Because it depends on your properties. For the AI Co-Host and AI Back-Office offers, the Pricing page shows a starting price. For the Co-Host and Back-Office offers, our team works on your properties: the price depends on how many there are and what you hand over to us. We also want to make sure ZenHost is right for you before making you an offer. Allow 45 minutes on a video call: we look at your properties together, show you the offer that fits and set your price. No sales pitch, just a real conversation.
Time first: with the Co-Host and Back-Office offers, our team takes over your messages, prices, listings and reviews; with the AI Co-Host and AI Back-Office offers, Zenny answers your guests around the clock. Revenue next: with the Co-Host and Back-Office offers, your prices and listings are worked on continuously and upsells are offered on every stay. On the call, we look together at what that means for your properties.
Those tools sell you software and leave you to run it alone. With ZenHost, you choose: our team takes care of everything (the Co-Host and Back-Office offers), or your team adopts our software (the AI Co-Host and AI Back-Office offers), which brings together channel manager, Zenny, invoicing, tasks and a direct booking site. Our team walks you through the migration from A to Z. Ask it for the detailed comparison with your current tool.
Human support in French and English, 7 days a week via chat and email, with a typical response under 2 hours during business hours. Onboarding support (video call and migration) is offered to every customer.
Honest answer: where elsewhere you're a ticket number, at ZenHost we know you personally: your portfolio, your business, your constraints. You reach our team, founders included, directly via chat, email or phone, with no call center in between. On the technical side we run on proven infrastructure: the official Airbnb and Booking.com APIs, Stripe for payments (PCI Level 1), data encryption, full data portability. And it all starts with a demo on your own properties; on the AI Co-Host and AI Back-Office offers, your first subscription is also covered by a 30-day money-back guarantee.
Our roadmap is driven by customer feedback. Every request goes through our triage; recurring asks get prioritized within 14 days, urgent blockers are resolved in minutes to hours depending on complexity. From day one you have a direct line (chat and email) to the product team. If something is critical to your business, ask: we move fast and we listen to our customers.
Since launch, no critical incident and zero double bookings. We monitor the platform continuously, and when you report something, it's sorted in 7 minutes on average. Most of the time, we fix things before you notice anything at all. Reliability is our number one priority.
Yes. AES-256 encryption at rest and in transit, daily encrypted backups, payments routed through Stripe (PCI Level 1), and a signed DPA available on request. We never sell your data, and you can export or delete it in one click.
Yes. A signable DPA on request, an up-to-date record of processing activities, and one-click GDPR rights for your guests (access, rectification, erasure, portability) right from your workspace.
You do, always. Guest contact details, booking history and conversations live in your ZenHost workspace and export to CSV in one click. No lock-in, no resale, no proprietary format. If you ever leave, you walk away with everything.
Ask it on the call, or write to us: we'll answer.
Pick your profile: the answers are sorted by offer.
Because we're organised for it, not because we do less. Our team is fully dedicated to what drives your revenue and your reviews: messages, prices, listings, reviews and cleaning follow-up, with proven procedures and its own tools. The ground stays with your cleaning team, whom you already pay. It costs less and performs better, so your profits go up and you get your time back.
Every step of a stay follows a procedure. Your guests get their instructions before they arrive, your cleaning team gets its job after every check-out and finishes it with photos, and we check before the next arrival. Most of what makes a good stay happens remotely: a quick reply, clear instructions, a home that's ready.
A real technical emergency is rare in a year. When one happens, we reassure the guest, alert you or your local contact straight away with everything they need to know, and follow the repair until the guest is settled.
We do. Your team gets the time and the property's checklist after every check-out, and finishes every clean with photos. A miss shows up before the guest arrives, and we let you know. If your team doesn't keep up, we help you replace it; if you don't have one yet, we help you find one.
Your guests let themselves in, with a key box or a smart lock: it's the arrival most of them prefer today. We send them the code and the instructions at the right time. For a large house where a welcome is reassuring, we coordinate your field team to take care of it.
No. You add us as a co-host on your accounts: your listings, your reviews, your history and your payouts stay in your name. Nothing to rebuild, no downtime.
We file the claim with Airbnb or Booking, with the cleaning photos as evidence, and follow it up until the platform answers.
No, our Co-Host offer has no commitment. You'll stay because you love it, not because you have to.
If you're starting from scratch, you connect your platforms and you're live in under an hour. Coming from another tool (Hospitable, Smoobu, Beds24, Lodgify, Hostaway…)? Our team walks you through it from A to Z, typically in a few minutes to a few hours depending on portfolio size, and migration is free. We import your listings, calendars, prices, photos and booking history before go-live. Zero downtime, zero lost reservations.
Listings, rates, photos, calendars, automations, taxes and booking history (past and upcoming). Our migration team handles the full switchover with you end to end, typically in a few minutes to a few hours depending on portfolio size, so the transition window stays as short as it can be. Zero lost reservations, and migration is free.
Yes, ZenHost comes with a full channel manager. You connect Airbnb, Booking.com, Vrbo, Abritel and Agoda yourself from ZenHost, Airbnb and Booking.com through their official APIs, so you don't need any other tools. More than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. You drop your old channel manager and the duplicate subscription with it.
Zenny replies to common guest questions (check-in, wifi, equipment, recommendations) in the guest's language, in your tone. You stay in control: define the topics Zenny can answer, set a confidence threshold, or switch on "manual approval" to review every reply before it goes out. Sensitive conversations (refunds, complaints, issues that need a human) are always escalated to you.
In your tone and in the guest's language, with the warmth your business calls for, no robotic templates. Everything is under your name: Zenny never signs as an AI. You stay in control of the triggers, the confidence threshold and the topics Zenny may handle, and sensitive conversations (refunds, complaints, late-night issues) are escalated to you instantly.
Platforms: Airbnb, Booking.com, Vrbo, Abritel and Agoda are natively integrated, Airbnb and Booking.com through their official APIs, and more than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. Pricing: compatible pricing engines, such as PriceLabs. Payments: Stripe. Smart locks: Nuki and TTLock. A public API and webhooks for the rest of your tools.
Yes. Unlimited team members, with fully customizable roles and per-feature permissions. You create your own roles (check-in, cleaning, accountant, external manager…) and decide exactly what each one can access: calendar, messaging, payments, invoices, analytics, settings. Concretely: cleaners only see the tasks assigned to them (no guest data, no financials); your accountant gets read-only access to invoices and payouts; an external manager can run a sub-portfolio without seeing the other clients.
Yes, ZenHost ships as a native app on iOS and Android, available on the App Store and Google Play. You manage messages, tasks and calendars on the go, with push notifications for what matters.
Yes. It all starts with the demo: we look at your properties together and show you the software on your business. Then your first subscription starts with a 14-day free trial, and the money-back guarantee covers the 30 days after you sign up.
You can ask for a refund of your first subscription within 30 days of signing up to ZenHost, simply by asking. We respond quickly. Access to the service ends once the refund is made: export your data first.
It's a monthly subscription, or yearly with 2 months free, based on your number of properties, with no commission on your bookings. The Pricing page estimates your price from your number of properties, and the price you're given is the price you pay.
The subscription renews for successive periods of the same length, monthly or annual. To stop it, tell us in writing at least 30 days before it ends: it then ends at that date, with no refund of the period already started. You can export your data before you cancel. If you need help with the export, the team is there.
Offer
For property managers who want to grow without hiring, and real estate agencies looking for a simple way into short-term rentals.
Covering evenings, weekends and holidays takes at least two people, or your own evenings. Our team covers it all, 7 days a week, for a cost that follows your business. You keep your time for what makes your company: your owners and your field work.
Before we start, we go through each property's instructions with you, your rules and the way you talk to guests. They live in the software, where the team finds them with every message, and you can change them whenever you like.
Not unless you tell them. Our team replies to your guests and sends your owners their statements under your name: they only see your brand.
Our team, 7 days a week. A guest who writes on a Sunday evening gets a reply within minutes, signed by your company.
The field work stays with your teams: it's your trade, and what your owners expect from you. They get their jobs and every visit is checked by photo. An emergency on site, a lost key or a leak, is passed on to you straight away, with everything you need to know.
The Back-Office offer has no commitment. Your owners, your contracts and your Airbnb and Booking accounts stay yours: the day you stop, you remove our access and nothing changes hands.
Offer
For property managers and real estate agencies who'd rather run everything themselves.
If you're starting from scratch, you connect your platforms and you're live in under an hour. Coming from another tool (Hospitable, Smoobu, Beds24, Lodgify, Hostaway…)? Our team walks you through it from A to Z, typically in a few minutes to a few hours depending on portfolio size, and migration is free. We import your listings, calendars, prices, photos and booking history before go-live. Zero downtime, zero lost reservations.
Listings, rates, photos, calendars, automations, taxes and booking history (past and upcoming). Our migration team handles the full switchover with you end to end, typically in a few minutes to a few hours depending on portfolio size, so the transition window stays as short as it can be. Zero lost reservations, and migration is free.
Zenny replies to common guest questions (check-in, wifi, equipment, recommendations) in the guest's language, in your tone. You stay in control: define the topics Zenny can answer, set a confidence threshold, or switch on "manual approval" to review every reply before it goes out. Sensitive conversations (refunds, complaints, issues that need a human) are always escalated to you.
Yes. Unlimited team members, with fully customizable roles and per-feature permissions. You create your own roles (check-in, cleaning, accountant, external manager…) and decide exactly what each one can access: calendar, messaging, payments, invoices, analytics, settings. Concretely: cleaners only see the tasks assigned to them (no guest data, no financials); your accountant gets read-only access to invoices and payouts; an external manager can run a sub-portfolio without seeing the other clients.
Yes. Multi-portfolio support is built in for property managers and agencies. Each owner gets their own scope (separate calendars, invoices, payouts and reporting) while you keep an overview of your whole business. Each owner can also have their own portal, with a personal login that shows only their properties, bookings and payouts. Roles and permissions ensure your team only sees the right scope per client. White-label (your brand on the booking site, the guest emails and the invoices) can be built into your proposal.
Platforms: Airbnb, Booking.com, Vrbo, Abritel and Agoda are natively integrated, Airbnb and Booking.com through their official APIs, and more than 70 other platforms (Trip.com, Hostelworld, Hotelbeds…) can also be connected to your account. Pricing: compatible pricing engines, such as PriceLabs. Payments: Stripe. Smart locks: Nuki and TTLock. A public API and webhooks for the rest of your tools.
Your price depends on your number of properties and your needs: as your portfolio grows, we adjust your price with you. If your business needs contractual security commitments, audit trails or integrations outside our standard set, bring them up during the demo so we build them into your proposal.
Yes. It all starts with the demo: we look at your properties together and show you the software on your business. Then your first subscription starts with a 14-day free trial, and the money-back guarantee covers the 30 days after you sign up.
You can ask for a refund of your first subscription within 30 days of signing up to ZenHost, simply by asking. We respond quickly. Access to the service ends once the refund is made: export your data first.
It's a monthly subscription, or yearly with 2 months free, based on your number of properties, with no commission on your bookings. The Pricing page estimates your price from your number of properties, and the price you're given is the price you pay.
The subscription renews for successive periods of the same length, monthly or annual. To stop it, tell us in writing at least 30 days before it ends: it then ends at that date, with no refund of the period already started. You can export your data before you cancel. If you need help with the export, the team is there.
Whatever the offer: the price, your data, GDPR, support.
It depends on what you want to keep. You rent out your properties: with the Co-Host offer, our team does everything that can be done remotely; with the AI Co-Host offer, you run things yourself with our software. You're a property manager or a real estate agency: with the Back-Office offer, our team becomes your back office, under your name; with the AI Back-Office offer, your team runs our software. Not sure? That's what the call is for.
Because it depends on your properties. For the AI Co-Host and AI Back-Office offers, the Pricing page shows a starting price. For the Co-Host and Back-Office offers, our team works on your properties: the price depends on how many there are and what you hand over to us. We also want to make sure ZenHost is right for you before making you an offer. Allow 45 minutes on a video call: we look at your properties together, show you the offer that fits and set your price. No sales pitch, just a real conversation.
Time first: with the Co-Host and Back-Office offers, our team takes over your messages, prices, listings and reviews; with the AI Co-Host and AI Back-Office offers, Zenny answers your guests around the clock. Revenue next: with the Co-Host and Back-Office offers, your prices and listings are worked on continuously and upsells are offered on every stay. On the call, we look together at what that means for your properties.
Those tools sell you software and leave you to run it alone. With ZenHost, you choose: our team takes care of everything (the Co-Host and Back-Office offers), or your team adopts our software (the AI Co-Host and AI Back-Office offers), which brings together channel manager, Zenny, invoicing, tasks and a direct booking site. Our team walks you through the migration from A to Z. Ask it for the detailed comparison with your current tool.
Human support in French and English, 7 days a week via chat and email, with a typical response under 2 hours during business hours. Onboarding support (video call and migration) is offered to every customer.
Honest answer: where elsewhere you're a ticket number, at ZenHost we know you personally: your portfolio, your business, your constraints. You reach our team, founders included, directly via chat, email or phone, with no call center in between. On the technical side we run on proven infrastructure: the official Airbnb and Booking.com APIs, Stripe for payments (PCI Level 1), data encryption, full data portability. And it all starts with a demo on your own properties; on the AI Co-Host and AI Back-Office offers, your first subscription is also covered by a 30-day money-back guarantee.
Our roadmap is driven by customer feedback. Every request goes through our triage; recurring asks get prioritized within 14 days, urgent blockers are resolved in minutes to hours depending on complexity. From day one you have a direct line (chat and email) to the product team. If something is critical to your business, ask: we move fast and we listen to our customers.
Since launch, no critical incident and zero double bookings. We monitor the platform continuously, and when you report something, it's sorted in 7 minutes on average. Most of the time, we fix things before you notice anything at all. Reliability is our number one priority.
Yes. AES-256 encryption at rest and in transit, daily encrypted backups, payments routed through Stripe (PCI Level 1), and a signed DPA available on request. We never sell your data, and you can export or delete it in one click.
Yes. A signable DPA on request, an up-to-date record of processing activities, and one-click GDPR rights for your guests (access, rectification, erasure, portability) right from your workspace.
You do, always. Guest contact details, booking history and conversations live in your ZenHost workspace and export to CSV in one click. No lock-in, no resale, no proprietary format. If you ever leave, you walk away with everything.
Ask it on the call, or write to us: we'll answer.