ZenHost for property managers

More properties. No more work.

From 1 to 300+ properties, one platform for your team, your owners and your invoicing. And Zenny, your AI co-host, absorbing the growth of your portfolio without weighing down your team.

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[01] Zenny

A team of AI agents that grows with your portfolio.

Zenny answers guests, coordinates your teams, optimises your revenue and reports to your owners, on every one of your properties.

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  • Guests

    Answers your guests

    On Airbnb, Booking.com, WhatsApp and your own site, 24/7, in each guest's language.

  • Operations

    Coordinates cleaning and your team

    Schedules cleaning between stays, assigns tasks and sends access codes at the right time.

  • Revenue

    Grows your revenue

    Adjusts your prices, offers early check-in and late checkout, and fills the empty nights.

  • Owners

    Reports to your owners

    Owner statements and invoices prepared and sent automatically, every month.

[02] Your business

Everything you need to run other people's properties.

Your team, your owners and your invoicing in the same platform, on the same data.

  • Your team, everyone in their place

    Cleaning, check-ins and maintenance become tasks with checklists, assigned to a team member or a whole team.

  • Owner invoices without spreadsheets

    Your management fee is worked out booking by booking from your billing rules, and each owner invoice is generated in one click.

  • Your whole portfolio on one calendar

    Airbnb, Booking.com and your site synced on one multi-property calendar, with no double bookings.

  • Every guest gets an answer

    Zenny replies in the guest's language, following each property's instructions, and hands over to your team whenever a request needs it.

Also included

  • Roles and permissionsCustom roles, permission by permission, for every member of your team.
  • Owner portalYour owners follow their calendar and invoices on a portal in your colours.
  • API and webhooksA public API to plug your own tools into your data.
  • Online paymentsDeposits, balances and security deposits collected through Stripe.
  • Smart locksA unique code for every stay, no key handover.
  • AnalyticsRevenue, occupancy and average rate, per property or across your portfolio.
[03] Testimonials

Less time on every property. More room to add the next one.

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“It saves us from mistakes, and it gives us a more professional edge.”

“Managing everything by hand is a real hassle. […] Moving to ZenHost, it's simpler.”

AndréHost · ZenHost customer
  • “We go back and forth with the teams regularly so they adapt the offer, the product, to what we need.”
    PatricioHost · ZenHost customer
  • “It really makes my life easier, I save so much time, I use it every day.”
    NinaHost · ZenHost customer
  • “When I invested, it was to give myself some extra income, not a second job.”
    StéphanHost · ZenHost customer
  • “Since I've been on it, I've had zero problems.”
    CarlosHost · ZenHost customer
  • “There is a very good support team that has been able to solve the problems quickly, every single time.”
    RafaëlHost · ZenHost customer
[04] Control

You set the rules. Zenny does the work.

Draft or Auto, property by property. Zenny follows your instructions and hands the conversation back to you whenever a reply would commit you.

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[01] Two modes, chosen for each propertyYou approve every replyZenny draftsYou sendZenny prepares the reply; you send it as is or after a tweak. Nothing goes out without you.
[05] Onboarding

From your current tool to ZenHost, in four steps.

You export your upcoming bookings; we import them for you along with your properties and plug in your channels. Depending on your portfolio, the migration takes a few minutes to a few hours, and we guide you on a video call until you go live.

How the migration works
  1. [1] Export

    Your bookings exported

    You export your upcoming bookings from your current tool and send us the file. Our team imports it; guest message history is not carried over.

  2. [2] Connect

    Your channels plugged in

    Airbnb, Booking.com, Vrbo, your smart locks and PriceLabs: we connect everything with you, without losing a single booking.

  3. [3] Configure

    Zenny's roles switched on

    Guests, Operations, Revenue, Owners: you switch on the ones you need, in Draft or Auto.

  4. [4] Go live

    Live, with a team beside you

    A one-to-one onboarding video call with the ZenHost team, then a team you can reach by chat and email.

[06] Reliability

A platform you can count on.

  • Zero double bookings

    Not a single double booking since ZenHost launched: every booking blocks its dates on all your channels as soon as it comes in.

  • Stripe payments

    Deposits, balances and security deposits go through Stripe, certified PCI DSS Level 1. ZenHost never stores your card numbers.

  • GDPR compliant

    Your data and your guests' data are processed in line with the GDPR, with a data processing agreement available to you.

FAQ

Frequently asked questions

Another question? Every answer is on our FAQ page, or write to us.

All questionsWrite to us

How long does the move from my current tool take?

A few minutes to a few hours, depending on the size of your portfolio. Our team handles it end to end: properties, calendars, rates and upcoming bookings are carried over before you go live. Past guest messages, however, can't be imported.

Am I locked in?

No, ZenHost has no lock-in and no exit fees. A 30-day money-back guarantee applies when you start, and your data can be exported at any time.

Why aren't prices shown?

Your price depends on how many properties you run and what you need. We work it out with you during the demo, then you receive a written quote. No commission on your bookings, no setup fees.

Does ZenHost replace my channel manager?

Yes. ZenHost connects to Airbnb, Booking.com, Vrbo, Expedia, Abritel, Agoda and other channels, and also includes the calendar, payments, smart locks and a direct booking website. One subscription instead of several.

Can I review Zenny's replies before they go out?

Yes. In Draft mode, Zenny prepares every reply and you send it as is or after a tweak. You switch to Auto property by property, once you trust it.

What does Zenny do when it doesn't know the answer?

It doesn't make anything up. When information is missing, in an emergency or whenever a reply would commit you (a discount, a refund, an exception), Zenny passes you the conversation with a suggested draft, without sending the guest anything.

Who helps me day to day?

The ZenHost team, in French and English, by video call, chat, WhatsApp & email. A one-to-one onboarding video call is included.

/ See ZenHost in action

Try Zenny, your AI co-host, free on your own properties.

We start with a video demo, prepared around your answers. Then you try ZenHost free on your own properties, with a quote that fits your portfolio.

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