Adding your first property

If you don't use Airbnb (or not yet), you can create a listing by hand. From the Properties menu, click Create a new property.

If you come from Airbnb, prefer the Airbnb import: it pre-fills the listing, photos, rates, and calendar in minutes. See Airbnb migration.

The form, in four steps

The creation form has four sequential steps — Details, Facilities, Photos, Rates. You can go back to a previous step at any time.

Step 1 — Details

The densest step. You fill in:

• Title of the listing.
• Currency (EUR, USD, etc.).
• Full address. Using the autocomplete fills in the components (street, city, postal code, country), GPS coordinates, and Google Place identifier for you.
• Timezone.
• Capacity: number of adults, children, infants accepted, and default occupancy.
• Owner to attach the listing to (useful in property-management / multi-owner mode).

Optional fields available from this step: listing logo, listing website.

Step 2 — Facilities

You fill two lists, picking from predefined options:

• Property facilities (parking, garden, elevator, etc.).
• Room facilities (air conditioning, TV, hairdryer, etc.).

Step 3 — Photos

Add the photos for your listing. For each one, you can specify its position in the gallery, a short description, the author credit, and its type (façade, living room, bedroom, etc.).

You can also upload a logo for the listing, separate from the gallery.

Step 4 — Rates

You create the main rate plan:

• Title of the rate and meal type included (none, breakfast, half board, etc.).
• Minimum stay on arrival per day of the week.
• Closed to arrival and closed to departure days: seven checkboxes (one per day of the week).
• Children fee and infant fee if applicable.
• Options (flat-fee surcharges).

You can also set a deposit amount as well as the taxes that apply to the listing (VAT, tourist tax) — these are optional.

What happens on submit

On final submit, ZenHost uploads your photos, creates the listing, its main rate plan, and applies the taxes and restrictions you defined. A success notification appears, and you're redirected to the new property's detail page. From there, you can add more rates, open or close dates on the calendar, and link a Stripe account to the listing (see Connecting Stripe).

If something fails

If a step fails (a photo upload that doesn't go through, for instance), an explicit error message shows up and your input is preserved. You can fix and resubmit. If the property creation itself fails, the message "Failed to create property, please contact support for assistance" appears — the ZenHost team takes over.