Guest communication
Centralize conversations with your guests, understand what they see on their portal, and personalize messages with shortcodes.
Find guest conversations and useful stay information. Availability depends on the channel, booking and your permissions.
Guides
- Inbox and channels
- Send text or photos
- Guest portal, payments and access
- Valid shortcodes and property content
- Reviews, public replies and Airbnb guest reviews
For reusable content and scheduled delivery, see Automations. WhatsApp opens your external app and does not archive its conversations in ZenHost.