Facilities & arrival settings

This page covers two in-page sections of your property record: Facilities and Settings.

The Facilities section

You tick facilities from a predefined list, organized by category (Kitchen, Outdoor, Safety, Leisure, Comfort, etc.). Categories expand one by one and each one lists its facilities with a checkbox.

Two distinct levels:

• Property facilities — what belongs to the whole listing: parking, elevator, garden, pool, central air conditioning, etc.
• Room facilities — what equips the main room: TV, hairdryer, AC, double bed, etc.

Save to update the ZenHost record and its use on the direct website. Edit and check published Airbnb and Booking.com amenities on each platform. A local save does not prove a channel update.

Tip: if a facility is missing from the list, contact the ZenHost team — the list is intentionally standardized to match the Airbnb / Booking.com vocabularies without guaranteeing that each channel publishes the same values.

The Settings section

This is where you configure the time windows around the stay and the booking deadline.

Check-in and check-out times

Two HH:MM fields with a 15-minute step (14:00, 14:15, 14:30…).

• Check-in time — when the guest can take possession of the listing.
• Check-out time — the latest time at which the guest must vacate.

These are default times. An operational time changed by the host or a confirmed system extra can override them for a stay. Check the booking's effective times, used by the portal, messages and Nuki/TTLock codes. Guest estimated times remain separate.

Booking deadline (cut-off)

Lets you block last-minute bookings. Two complementary parameters:

• Days in advance — how many days ahead the booking must be finalized. For example 1 to disallow same-day bookings, 2 to close bookings two calendar days before arrival at the selected cut-off time.
• Cut-off time — the time of day, with a 30-minute step (12:00, 12:30…), by which the booking must be confirmed.

Combined with the days, this gives a closing window: e.g. 2 days + 18:00 means an arrival on Wednesday must be confirmed no later than Monday at 18:00.

Deposit amount

A numeric field in the property's currency, suggested when creating a deposit request. Entering an amount does not reserve funds: the guest must authorize their card. See deposits.

Best practices

• Check amenities on each listing — filling them in ZenHost does not replace checking Airbnb and Booking.com.
• Sensible check-in/check-out times: 3 PM check-in and 11 AM check-out are industry standards. Anything earlier on check-in leaves little margin for cleaning between two stays.
• A short cut-off reduces last-minute exposure but protects your operations. Find your right balance.