The signup flow

On your first sign-in, ZenHost takes you through three screens before opening up your dashboard. This page describes what you see on each one and what happens when you move forward.

1. Welcome on board

First screen after signup. The title reads "Welcome on board" and there's a single button: Let's gooo. Clicking it takes you to the next step.

2. Let's personalize your experience

Second screen, About you step of the indicator (Profile, About you, then Free trial or Payment). You fill in:

• First name — how should we call you.
• Phone — your contact number for follow-up with the ZenHost team.
• How many properties do you manage? — your number of properties today, even a rough one (0 if you are just starting). It estimates your first charge on the next screen.
• What describes you best? — four profiles to choose from:
  • Property manager: I manage properties for owners.
  • Investor / Owner: I own and rent out my properties.
  • Agency: I run a property management company.
  • Professional subletter: I sublet properties I rent.

The submit button reads Next: Choose your plan. On submit, your team workspace is created automatically and you move on to billing.

3. Free trial or payment

Third screen: choosing your plan and paying, right in the page. The title reads Start your 14-day free trial (nothing to pay today), or Activate your ZenHost Pro subscription if your trial was already used: the first payment is then due today.

• Plan — Monthly or Yearly (2 months free), priced for your number of properties. Yearly is preselected; switching plans keeps the card you entered and the promo code.
• Your subscription — the Pro plan with its included properties, then each property beyond. Estimate for your portfolio simulates the amount for another number of properties, with no effect on the invoice.
• Add a promo code and Add a VAT number (optional) — the number and company name appear on your invoices.
• Payment — by card (or SEPA direct debit when it is offered). Above the button, Today shows the amount due; with a trial, the date and estimate of the first charge follow. On the yearly plan with a trial, the year is charged when the trial ends.
• The main call to action: Start my free trial, or Pay {amount} excl. VAT and start.

Below the button you'll find the automatic renewal, cancellation through support and, for a first subscription, the date until which a full refund can be requested. Payment is handled by Stripe in a secure environment.

Once confirmed, the screen shows the actual status: Trial activated, Payment received, or SEPA debit registered, processed within a few days.

What happens next

Once your plan is set and the payment goes through, ZenHost drops you on the Setup Wizard page. It surfaces the ten onboarding steps grouped into six families: Properties & Platforms, Reservations, Automation, Team, Revenue, Mobile app.

At any point, you can skip a step, skip all to go straight to your calendar, or simply leave the wizard — your progress is saved and the "Setup in progress" widget reappears on your dashboard until every step is complete (see The setup widget).

If you leave mid-flow

Your progress is preserved. On your next sign-in you pick up where you left off: on the Let's personalize your experience screen if you didn't finish it, on the plan selection if you were past the profile step, or straight on your dashboard if you had already reached the Setup Wizard.

Creating a new workspace does not automatically renew trial eligibility. See Subscription and billing to understand quantities and usage-based services.